With British motorways experiencing higher levels of traffic each year, it is important that motorists are able to use motorway service stations for a well-earned rest break.
CP Plus is the provider of parking management services to Roadchef, a company that operates 20 motorway service stations across Britain, who typically receive 60 million visitors every year and it is their job to make sure that the two hour maximum stay is enforced effectively. The Highways Agency insists that service stations make parking available for motorway users; therefore long term parking has to be kept to a minimum.
CP Plus have been working closely with Roadchef for the last 11 years and in order to tackle the problem of long term parking, they have used the traditional car parking enforcement techniques. However, with the advancement of technology in the field of car parking management, CP Plus have been able to introduce technology such as Automatic Number Plate Recognition systems to further enhance the high quality of their services. Another aspect of parking management that CP Plus undertake for Roadchef at their motorway service stations is managing the different facilities connected with a site. CP Plus makes sure that parking areas for HGVs and coaches are used properly and HGVs are able to have long stay parking for a fee, enabling them to have overnight stays.
As well as managing the parking at motorway service stations, CP Plus have been tasked with managing the 400 space parking facilities at Darlington College, which presents its own set of challenges.
Darlington College wished to change from a free parking system to one with a small fee to cover the cost of management services and they turned to CP Plus, with their expertise in the parking industry, for the solution. The low cost and high demand for parking spaces meant that CP Plus had to come up with a system of managing the demand.
To satisfy the charging requirements of Darlington College, CP Plus implemented a staged tariff over the life of the contract of seven years, helping to keep the car parking charges low. Further control of car parking was achieved by CP Plus with the introduction of a secure pass and registration system making sure that only legitimate users were able to park on the site.
Darlington College were grateful to CP Plus for sorting out the teething problems which were encountered in the early stages and for the effectiveness of the CP Plus operators who work the site.