CP Plus | Ahead of the Field

It is very true that it is impossible to go forward whilst standing still, and therefore, CP Plus are constantly reviewing new developments and technologies in the car park management services industry to maintain their position as one of the leading providers of car park management services in the UK.

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CP Plus saw an opportunity just over 20 years ago to enter the parking industry with an innovative business plan to provide a service that the NHS were very much in need of. After expanding into the private sector, CP Plus now employs more than 400 people and manages 350 car parks. CP Plus has gained ISO 9001:2008, which covers their procedures and operations and also have BS standard accreditation in managed guarding, CCTV operations and vetting and screening procedures. Through their continued commitment to staff, including comprehensive training programmes, CP Plus has gained Investors in People status. Maintaining high standards is important to CP Plus and this is reflected in the quality of their services and the staff that implement them.

CP Plus is the number one car park management provider for the NHS and Roadchef motorway service stations and has achieved this status by being responsive to their client’s needs. CP Plus have never believed in a one size fits all solution to car park management and always involve their clients in making the right decisions based on the CP Plus expertise and their own requirements.

CP Plus believes that car park management technology is the way to take the industry into the future, but will only use car park management technology that works and adds value to the car park management services they offer. If a client’s individual set of circumstances indicate that traditional car park management techniques are more appropriate, CP Plus will not use car park management technology just for the sake of it and will provide the client with the best possible and most appropriate car park management services that suit their requirements.

Recent success stories for CP Plus in 2013 include the retention and expansion of the British Land contract with a focus on facilities management, being appointed to manage the car parks for High Speed 1′s stations for the next 5 years, which include Ebbsfleet Internationl, Ashford International and St Pancras International and being selected to manage the Southbank Centre car parks.

CP Plus secures five-year contract with High Speed 1 | CP Plus

CP PlusCP Plus was recently appointed to manage the High Speed 1 station car parks, which are located at St Pancras International, Ashford International and Ebbsfleet International. Ebbsfleet is the biggest of the three car parks; it is also one of the busiest in the entire country, with thousands of vehicles passing through it every day.

The site has just over five thousand spaces, and is made up of four surface level cars parks. Its primary function is as a base for commuters who reside Kent. CP Plus, who signed a five year management contract, will be responsible for ensuring that customer satisfaction is maintained on site. This could be quite difficult at times, as significant changes are to be made to the car parks in order to accommodate a new motorist community. However, if anyone is up for the challenge, it’s CP Plus.

The primary goal which the team at CP Plus have, in regards to the Ebbsfleet site, is to maintain a highly functional and efficient car park. With this in mind, CP Plus will be providing motorists with the opportunity to pre-book their parking spaces on the internet. This site already has an ANPR system installed, as well as pay on foot services. A customer kiosk is also to be added to the car park, so as to improve customer service, and CP Plus is considering introducing other customer initiatives, such as car washing facilities and valet parking.

Ashford International has a total of eighteen hundred spaces and is made of up two surface car parks as well as a multi-storey building which contains six floors. CP Plus intends to maintain a high quality service at this site by implementing 24/7 management, and by offering pay on foot systems. Furthermore, CP Plus will be providing asset and facilities management services, which are to include forecourt maintenance, vegetation control and general repairs.

St Pancreas International has three hundred and fifty spaces, within a multi-storey building. Its pay on foot services have been integrated with an Automatic Number Plate System, and CP Plus also provides a cleaning service. The car park is open twenty four hours a day, so as to ensure that train users who arrive late at night, or early in the morning, can easily access their vehicles. All three of these sites are to have barrier-less ANPR systems installed by CP Plus, so that payment and booking methods used by customers are flexible and easy to use.